Privacy Policy

This Privacy Policy explains how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR) and other relevant legislation. We value transparency and take your trust seriously, so we will never sell your personal data, and we only share it with third parties for marketing purposes when you have given us explicit consent.

 

Please read this policy carefully to understand your rights and how we handle your personal information. This policy also works in conjunction with our Website Terms of Use and Cookie Policy so it’s important you read and agree to the terms set forth in these policies as well.

Who we are

This site is owned and operated by BeMoto, which is a trading name of Moto Broking Limited, registered in England and Wales, company Number 09676058 Registered office: First Floor 15-27, Cowgate, Peterborough, PE1 1LZ.

 

Moto Broking Limited is authorised and regulated by the Financial Conduct Authority (FCA registration number 715903). Our permitted business is introducing, arranging, dealing as agent and assisting in the administration and performance of general insurance contracts.

 

All references to “we”, “us”, “our” and “BeMoto” means Moto Broking Limited and any agents acting on our behalf. “You” and “your” means the person who the terms set out in this policy apply to.

Our promise

BeMoto takes the security of your privacy and personal data very seriously. We will never sell your personal data and we will only pass your contact information to third parties for marketing purposes where you have given your explicit consent for us to do so. Reasonable steps have been taken to protect it from unauthorised access which means you can trust us to keep your information secured.

Moto Broking Limited (BeMoto) is the data controller under the General Data Protection Regulation (GDPR). We collect and use your personal data to provide insurance services, communicate with you, administer policies, and detect or prevent fraud. If you have questions about how your data is processed, contact our Data Protection Officer at dpo@bemoto.uk.

We collect personal data such as your name, contact information, purchase details, and how you use our website. This may include technical data like your IP address and browser type. We also collect data on your marketing preferences, but we will only contact you for marketing purposes with your consent or when it is in our legitimate interest to do so.

Under data protection law, you have the right to access, correct, or delete your personal data. You may also restrict or object to its processing, request its transfer, or withdraw your consent at any time.

You can ask us to:

  • Show you the data we hold
  • Fix anything that’s wrong
  • Delete it (when legally possible)
  • Stop using it for certain purposes
  • Stop sending you marketing
 
To exercise your rights, email dpo@bemoto.uk. You can learn more about your rights on the Information Commissioner’s Office website at https://ico.org.uk.

We collect and process your personal data to manage your insurance enquiries, quotes, and policies. “Personal Data” refers to information that can identify you or anyone connected to your insurance activities. This does not include anonymised data.

We may collect and process the following categories of personal data:

  • Communication Data: Includes messages via forms, email, text, or social media. Used for communication, record keeping, and legal purposes.
  • Customer Data: Includes name, contact details, addresses, and payment information. Used to fulfil purchases and maintain records.
  • User Data: Includes how you use our website and services, and content you submit. Used to manage and secure our online presence. For further information, please refer to our Cookie Policy and Website Terms of Use.
  • Technical Data: Includes IP address, browser info, time zone, site usage, and device data. Collected via analytics tools to improve site performance and advertising.
  • Marketing Data: Includes your marketing preferences and interaction with promotions. Used to tailor offers, content, and advertising
 
Our lawful basis for processing your data includes fulfilling contracts, complying with legal obligations, and pursuing our legitimate business interests, including customer service, marketing, and business growth.

We have implemented measures to protect your personal data from unauthorised access or misuse. Access is restricted to colleagues or partners who need the information for conducting their business in line with their respective procedures. Your data will be kept only as long as necessary, generally for six years, and may be anonymised for research or statistical purposes after that time.

Contact us

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our practices. Where any changes are made, you will be notified of any updates to how we use or store your information. Your rights as a customer remain unaffected.

 

To ask any questions about our Privacy Policy, please contact:

 

  • Address: FAO Data Protection Officer, Moto Broking Ltd, PO Box 1338, Peterborough, PE1 1LZ